8 Jul 2008

Difference between Focusing on Problems and Focusing on Solutions

Difference between Focusing on Problems and Focusing on Solutions
Case 1
When NASA began the launch of astronauts into space, they found out thatthe pens wouldn't work at zero gravity (ink won't flow down to the writingsurface). To solve this problem, it took them one decade and $12 million.They developed a pen that worked at zero gravity, upside down, underwater,in practically any surface including crystal and in a temperature rangefrom below freezing to over 300 degrees C.
And what did the Russians do....?? They used a pencil.
Case 2
One of the most memorable case studies on Japanese management was the caseof the empty soapbox, which happened in one of Japan 's biggest cosmeticscompanies. The company received a complaint that a consumer had bought asoapbox that was empty. Immediately the authorities isolated the problem tothe assembly line, which transported all the packaged boxes of soap to thedelivery department. For some reason, one soapbox went through the assemblyline empty. Management asked its engineers to solve the problem.Post-haste, the engineers worked hard to devise an X-ray machine withhigh-resolution monitors manned by two people to watch all the soapboxesthat passed through the line to make sure they were not empty. No doubt,they worked hard and they worked fast but they spent whoopee amount to doso.
But when a rank-and-file employee in a small company was posed with thesame problem, he did not get into complications of X-rays, etc., butinstead came out with another solution.. He bought a strong industrialelectric fan and pointed it at the assembly line.. He switched the fan on,and as each soapbox passed the fan, it simply blew the empty boxes out ofthe line.
Moral:
1.. Always look for simple solutions...
2.. Devise the simplest possible solution that solves the problems...
3.. Always focus on solutions & not on problems...

1 comment:

Anonymous said...

Very inetresting!!!!!